Introduction
This website www.ojalajew.com (the “Site”) is provided and operated by Ojalá Jewellery Limited (“we”, “us” or “our”).
By visiting the Site and/or purchasing products from us, whether you register with us or not, you engage in our “Service” and will be bound by our Terms and Conditions (“Terms”) including but not limited to our Return Policy and Delivery Policy. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.
Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
Products and Services
All products or Services on the Site may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right at any time to modify or discontinue our products or Services without notice at any time. Any offer for any product or Service made on the Site is void where prohibited.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice and at the sole discretion of us.
We do not warrant that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Sale and Price
All orders are submitted via the Site. It is your responsibility to ensure that your Order is correct before submitting it to us. All sale is subject to our Return Policy and Delivery Policy.
When you submit your Order, you are offering to buy the Product(s) at the price set out in the Order.
Our prices may change at any time. If we discover that the price for a Product has changed or that there has been a pricing error when we receive your Order, we will contact you and ask if you wish to proceed at the correct price.
Our acceptance of your Order will be complete only when we send an email to you confirming your Order and dispatch of the Product(s) and after payment is taken from your credit or debit card. It is at this point that a legally binding contract is formed between you and Ojalá Jewellery for the purchase of Products ("Contract").
If we are unable to fulfil your Order, you will receive an email from us informing you that the Order has not been accepted and we will refund the payment for your Order to you.
Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.
If you wish to make a change to the Product(s) you have ordered please contact us before the Confirmation of your Order. We will let you know if the change is possible.
Payment
All payments must be made at the time of Confirmation. Payment for all Orders must be made by credit or debit card. We accept credit or debit card payments via Visa, MasterCard, American Express, UnionPay, JCB, PayPal, PayMe, FPS and Alipay. If we are unable to accept or fulfil your Order for any reason, we will refund any money paid by you in respect of the Order. We will not dispatch the Product(s) until we receive your payment in full.
For payment by card, all credit or debit cardholders and bank account holders respectively may be dependent on authorisation and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorise or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered as a result.
To ensure safe and secure shopping, we use standard internet encryption technology to provide you with the maximum practicable level of security.
We do not hold any of your payment details anywhere on the Site. They are passed securely to our payments processor for authorisation by your bank or payment provider.
Third Party Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute, controversy or claim arising out of or in relation to the Conditions of Sale, including the validity, invalidity, breach or termination thereof, shall be adjudicated or arbitrated in Hong Kong.
If you have any questions about this Terms and Conditions, please contact us: enquiry@ojalajewellery.com
Terms and Conditions for New Member Discount
- Get 10% off your first order at checkout from Ojalá Jewellery upon successful member registration with us.
- New Member Discount (the Discount) only applies to first time orders with no minimum spend, and may be used in conjunction with any other promotion and discount.
- The Discount may only be used once per member registration.
- The Discount is non-transferrable, non-exchangeable and no cash alternative is offered.
- Ojalá Jewellery reserves the right to revoke, suspend, amend and/or cancel the Discount and these terms and conditions at any time and without notice.
- The decision of Ojalá Jewellery is final in the event of a dispute regarding this promotion.
